Join Our Team

Hyderabad
Posted 1 month ago

Job title: Trainee (Map Editor)
Work Location: Hyderabad
Education Qualification: Any Graduation
Walkin Date & Time: 24th May 2024, 10:00AM -12:00PM
Venue: SOHINI TECH PARK, Nanakramguda Rd, Financial District, Hyderabad – 500032
No of Openings: 85+

Roles and Responsibilities:

  • Purpose of role—Execute transactions/tickets according to client-provided guidelines and timelines and follow the process with the objective of meeting the defined SLA.
  • Understanding of Point of Interest will be an added advantage.
  • Interpret issues reported by internal and external map users – Understand the customer problem reported via tickets.
  • Adding, editing, or deleting agency sources
  • Keeping track of completed tasks, initiatives, and upcoming responsibilities on a regular basis.
  • Review and research requests to determine if map attributes require edits/updates.
  • Conduct the required research per process to solve the reported issue.
  • Perform data attribute editing – Make accurate edits on map as required & evident from the research
  • Perform quality check on completed tickets as per checklist.
  • Close the ticket – per process with appropriate closing actions.

Required Skills:

  • Any degree is fine
  • Should be flexible with Shift Timings.
  • Candidates should have a consolidated mark sheet and provisional certificate

Submit the form below to apply

Job title: Trainee (Map Editor)Work Location: HyderabadEducation Qualification: Any GraduationWalkin Date & Time: 24th May 2024, 10:00AM -12:00PMVenue: SOHINI TECH PARK, Nanakramguda Rd, Financial…View more

Costa Rica
Posted 1 month ago

Job title: Welcome Center Agent
Work Location: Ultra Lag
Experience: 6+ months in Contact Centres
Education Qualification: High School Diploma

Roles and Responsibilities:

  • Customer Support in technical matters.

Required Skills & Desired Skills:

  • 6+ months in Contact Centres
  • High School Diploma
  • Previous Technical Support experience
  • ADVANCED Oral English

Submit the form below to apply

Job title: Welcome Center AgentWork Location: Ultra LagExperience: 6+ months in Contact CentresEducation Qualification: High School Diploma Roles and Responsibilities: Required Skills & Desired Sk…View more

Costa Rica
Posted 1 month ago

Job title: Trilingual Player Support (German+English+Spanish)

Work Location: TerraCampus, Tres Rios

Qualification: High School Diploma

Experience: Minimum 1 years of relevant experience

No of openings: 6+ Openings

Roles and Responsibilities:

  • Clarify player requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard/unstructured and require some clarification or conceptual thinking.
  • Review attentively to player needs and concerns; demonstrate empathy while maximizing the opportunity to build rapport with the customer.
  • Greet players in a courteous, friendly, and professional manner, using agreed-upon procedures.
  • Answer player questions related to websites, products, processes, and benefits.
  • Maintain broad knowledge of client products and/or services.
  • Manage chat, emails, and messenger effectively with proper grammar and enunciation.
  • Process refunds as needed.

Required Skills:

  • Proficiency in German Level >B2+                                                                                                                  
  • Proficiency in English Level >B2+                                                                                                                  
  • Gaming experience is mandatory
  • De-escalate issues as necessary
  • Understand player needs (read attentively, respond appropriately)
  • Problem-solving
  • Patience and willingness to help
  • Strong customer service orientation and disposition
  • Ability to work in multiple technical mediums simultaneously while remaining attentive to the player and their concern
  • Multi-task
  • Attention to detail
  • Empathy
  • Critical thinking
  • Speed to solution

Submit the form below to apply

Job Level1- 5 Years

Job title: Trilingual Player Support (German+English+Spanish) Work Location: TerraCampus, Tres Rios Qualification: High School Diploma Experience: Minimum 1 years of relevant experience No of openings…View more

Costa Rica
Posted 1 month ago

Job title: Technical Support Agent
Work Location: UL/Terra Campus
Experience: Previous customer service experience (6 months) desirable in a technical background.
Education Qualification: High school Diploma is a must, CCNA modules are a plus

Roles and Responsibilities:

  • Ticket support
  • Customer support
  • L1 Technical troubleshooting

Required Skills & Desired Skills:

  • High school Diploma is a must, studies in a technical field is a plus
  • Previous customer service experience (6 months) desirable in a technical background
  • Technical studies or background
  • B2+ or higher English level
  • CCNA modules are a plus

Submit the form below to apply

Job Level1-6 years

Job title: Technical Support AgentWork Location: UL/Terra CampusExperience: Previous customer service experience (6 months) desirable in a technical background.Education Qualification: High school Dip…View more

Hyderabad
Posted 1 month ago

Job title: L2 Sr. Technical Support – GoLang
Work Location: Hyderabad
Experience: 6-8 Years
Education Qualification: Any Degree
No of openings: 6-7

Roles and Responsibilities:

  • Project Lifecycles on development & maintenance projects, estimation methodologies, quality processes.
  • Coordinate and work with client Engineering team / Tool owners.
  • Ability to perform project planning and scheduling, manage tasks and coordinate project resources to meet objectives and timelines
  • Ability to work with business and technology subject matter experts to assess requirements, define scope, create estimates, and produce project charters
  • Good understanding of SDLC and agile methodologies is a pre-requisite
  • Define strategies to provide world class support to end-users’ queries
  • Logical thinking and problem-solving skills along with an ability to collaborate
  • Act as the point of contact for escalations and handle them as per the escalation procedures documented
  • Take responsibility to coach, train and help team members to meet the skills required to do the job
  • Ready to learn and adapt to new technologies, tools / applications, processes, and escalation procedures
  • Participation in ad-hoc and recurring meetings
  • Should be able to manage a team and handle cross functional communications
  • Shifts: 24*5 (Rotational Monthly)

Required Skills:

  • Graduate and above in any field
  • 6+ years of experience in application development framework and DevOps
  • Good interpersonal, communication (English – verbal and written) and presentation skills
  • Able to analyze the data, make data-driven decisions and should have an eye for detail
  • Proficiency in the below tools will be preferred
  • Expert in one or more programming languages such as Java, J2EE, Spring, etc.
  • Proficiency with Java, Java Beans, Java Servlets, and JavaScript.
  • Sound knowledge of Linux and Shell scripting
  • Sound knowledge in DevOps tools such as Jenkins, Kubernetes, Docker/Ansible and CI / CD deployment
  • Knowledge on Code repository such as Git and Github
  • Knowledge on Code release management tools
  • Cloud Applications (with Single Sign-On)
  • Good knowledge on GCP / Azure / AWS
  • Knowledge of architecture frameworks, and design principles; ability to decipher & manage technology, performance engineering.

Technical Skillsets

  • Go Lang Experience Minimum 5 Yrs
  • Extensive experience in tools like Ansible, Jenkins, Docker, Kubernetes, GIT/Github and build tools like Maven
  • Experience in branching, tagging and maintaining the version across the environments working on Source code management tool using Git Scripting in Python and PowerShell
  • Hands-on experience in AWS services like EC2, ECS, ELB, EBS, S3, VPC, IAM, SQS, RDS, Lambda, Code commit, code build etc.
  • Configuring production ready CI CD setup
  • Having good exposure in Jenkins for CI (Continuous Integration)
  • Configure the Kubernetes cluster and worked on multiple Nodes and pods
  • Experience in writing Ansible-Playbooks and apply to the yml scripts
  • Creating the Docker images and Docker containers
  • Good knowledge in the databases MySQL
  • Hands on exp in Webservices like Apace and Tomcat etc

Submit the form below to apply

Job Level5 – 8 Years

Job title: L2 Sr. Technical Support – GoLangWork Location: HyderabadExperience: 6-8 YearsEducation Qualification: Any DegreeNo of openings: 6-7 Roles and Responsibilities: Required Skills: Techn…View more

Recruitment fraud alert

The team at Movate has been alerted about fraudulent messages, hoax emails from certain employment agencies, and people requesting candidates for money in exchange for a position at Movate.

Movate is a merit-based employer and does not authorize any agency or individual to collect money or request a security cash deposit for employment at Movate.

As a job seeker, please be wary of the following guidelines to identify hoax job offers and emails:

  • We don’t send job offers from email services like Gmail, Rediffmail, Yahoo mail, Hotmail, and other email ids.
  • We never request money for any purpose before, during, or after the hiring process.
  • The Movate recruitment team does not collect personal information or sensitive documents like bank account details or credit card information for hiring a candidate.

Stay safe and stay vigilant.

Employment Verification