Archives: resources
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Revenue services flyer
Revenue growth services for technology and XaaS products According to TSIA research, up to 40% of technology and XaaS companies’ revenues are spent on sales and marketing. This puts a huge pressure on their margins and bottom line. Outsourcing some of these sales and marketing processes in a structured manner can reduce some of that
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Enterprise Product Services flyer
Simplifying complex support ecosystems for enterprises Movate’s enterprise product services help organizations to simplify their complex technology support ecosystems. Our overarching expertise across the enterprise ecosystem with multilingual support helps you drive superior customer experiences, agility, operational efficiencies, and competitive differentiation. Flagship Platforms Movate Edison : CX transformation platform for B2B and B2C customer journeys
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Movate Corporate Brochure
Our Purpose To help businesses on their quest for greatness, get there faster with human ingenuity and technology. About Movate Movate, formerly CSS Corp, is a digital technology and customer experience services company committed to disrupting the industry with boundless agility, human-centered innovation, and relentless focus on driving client outcomes. It helps ambitious, growth-oriented companies
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Movate Edison Brochure
Movate’s Customer Experience Transformation Platform Movate Edison is a cloud-based modular solution that helps you gain complete control of your support processes, optimize costs, and drive exceptional experiences for superior customer acquisition, retention and renewals. Why Movate Edison Low upfront costs Flexible pick-and-deploy components Robust AI-based technology that drives outcomes Gain complete control of your
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Movate OnDemand Brochure
What if your best customers provide world-class support? Movate OnDemand Reimagine customer experience with the power of gig Movate OnDemand is an ecosystem of on-demand services that combine the power of a gig platform built on patented technology with gig peer experts to provide an elevated, personalized and frictionless peer-to-peer support experience across multiple channels.
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Amazon Connect Contact Center Part 1
Modernizing amazon connect contact center has never been so urgent How do I keep my contact center operational while my sta is working from home? How do I manage unpredictable contact volume with my current contact center’s capacity? Am I overpaying for technology commitments I’m not using, leading to budget leaks? Amazon Connect helps you
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Amazon Connect Contact Center Part 2
Flexible. Scalable. Cost-ecient. Movate + Amazon Connect advantage All-inclusive package – Messaging, omni-channel, conversational AI, journey orchestration, and more Ready-to-use integrations – CRM, WFM*, Work@Home, smart routing, open APIs Unmatched delivery expertise – Best practices and operational frameworks on Amazon Connect Outcomes based delivery model – Commitment to delivering business outcomes Advanced consulting partner with
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Unleash The Power Of Digital Associates
Supercharge your CX & be future-ready Ranked 6 globally in Digital Associates services Ranked 5 in Voice of Customer category MARKET OUTLOOK AI & cognitive technologies are transforming enterprises 375 Million or roughly 14% of the global workforce may need to switch occupational categories such as digitization and automation by 2030 as advances in artificial
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Transforming external facing IT infra through cloud and automation
Synopsis 7 years of engagement Over 2.5K digital assets 3mn unique visitors/year Services Provided Provide end-to-end global IT helpdesk support – L1/L2/L3 Cloud assessment, migration, and managed services and DR using CloudMAP and CloudPath Automated infra monitoring, management, and IT Operations Analytics with Movate Contelli Security and implementation services, including vulnerability assessment, antivirus management, cloud security
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MSP Engagement Drives CX Operations
MSP ENGAGEMENT DRIVES CX OPERATIONS THROUGH AN INNOVATIVE BUSINESS MODEL FOR A LEADING VOIP SERVICE PROVIDER Synopsis Over 10+ product lines 14+ years of engagement Over 1.65 Mn customer transactions Channels: voice, email & back office operations Delivery from India, Costa Rica and Utah The Client Challenge The vendor ecosystem is always in a state