Author: Movate Admin
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Movate Newsletter – October 2023
Cost optimization, softening demand, and ROI-focused spending describe today’s technology services market outlook. Through this relatively sluggish phase, we are happy to share that we’ve acquired TSD Global, a leading international provider of outsourced sales and customer experience services. This has helped broaden our footprint and enrich our digital customer experience service portfolio with a
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How AI impacts digital transformation
AI adoption is changing digital transformation as enterprises deploy the technology to improve customer experience, boost developer productivity and look for a competitive edge. Unlock the potential of digital transformation with insights into the profound impacts of AI on modern business strategies. Get ready for the transformation of the transformation as the impacts of AI.
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Comparably Recognizes Movate
Comparably names Movate as one of the organizations with the Happiest Employees, and the Best Leadership Team in 2023. Comparably recognizes Movate for exceptional workplace culture and employee satisfaction. Based on 8,021 ratings and 581 participants, Movators are very satisfied with their work experience. Comparably Awards are provided every year to top-performing organizations’ cultures based
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From Legacy to Leading Edge: A Texan Primary Care Provider’s Journey to 42% OpEx Reduction with Movate and Azure Serverless.
In the fast-paced world of healthcare technology, the shift from traditional legacy applications to loosely coupled serverless solutions is not just a technological leap but a strategic necessity. This is the transformative story of a Texas-based primary care provider that embraced innovation, leading to a paradigm shift in operational efficiency. By steering away from on-premises
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Movate Acquires TSD Global
Movate acquired TSD Global, a leading international provider of outsourced sales and customer experience services. As a leader and disruptor harnessing cutting-edge technologies like GenAI, this strategic step marks an evolutionary milestone for Movate as the acquisition expands its footprint in the Philippines and expands offerings into South Africa. The acquisition enriches the digital CX
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From Fixed To Fluid: The Contact Center Of The Future
Are contact center leaders deriving the maximum ROI from the present traditional model of their contact center? This question was central to the webinar with Chad McDaniel, President, Execs In The Know. Though contact centers have come a long way, the problem is inherent inflexibility to scale beyond a limit, high fixed operational costs, and heavy dependence on
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Movate’s Gen AI CoE for Innovation
With Gen AI gaining significant enterprise attention, companies across industries seek to deploy the technology to boost customer service, employee engagement, and time-to-market. The tidal wave of adoption offers attractive avenues for providers to take their service offerings to the next level. The response to the lucrative market opportunities has been overwhelming, with many companies
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Movate Acquires TSD Global; increases its footprint in Philippines and expands its offering into South Africa
Plano, Texas: October 3, 2023 Movate, a digital technology and customer experience (CX) services provider, today announced the acquisition of TSD Global, a leading international provider of outsourced sales and customer experience services. As a leader and disruptor harnessing cutting-edge technologies like GenAI, this acquisition marks an evolutionary milestone for Movate, broadening its footprint and
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Movate Newsletter – September 2023
In Sep 2022, we rebranded from CSS Corp to Movate to signal our new ambition and transformation. As we look back at the past year, we are convinced that this was more than just a rebranding. This was a change in our way of life with an elevated vision, and speed and innovation being our
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ISG Provider Lens™ report recognizes Movate as a “Leader”
ISG Provider Lens™ Customer Experience research report published in September 2023 compared provider strengths, challenges, and competitive differentiators. CX remains a crucial priority for enterprises and ties closely with strategic goals. The report showed how enterprises are addressing the CX gap via managed services. ISG recognized Movate as a “Leader” in the 2023 Customer Experience