Author: Movate Admin
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From Legacy to Leading Edge: A Texan Primary Care Provider’s Journey to 42% OpEx Reduction with Movate and Azure Serverless.
In the fast-paced world of healthcare technology, the shift from traditional legacy applications to loosely coupled serverless solutions is not just a technological leap but a strategic necessity. This is the transformative story of a Texas-based primary care provider that embraced innovation, leading to a paradigm shift in operational efficiency. By steering away from on-premises
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Movate Acquires TSD Global
Movate acquired TSD Global, a leading international provider of outsourced sales and customer experience services. As a leader and disruptor harnessing cutting-edge technologies like GenAI, this strategic step marks an evolutionary milestone for Movate as the acquisition expands its footprint in the Philippines and expands offerings into South Africa. The acquisition enriches the digital CX
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From Fixed To Fluid: The Contact Center Of The Future
Are contact center leaders deriving the maximum ROI from the present traditional model of their contact center? This question was central to the webinar with Chad McDaniel, President, Execs In The Know. Though contact centers have come a long way, the problem is inherent inflexibility to scale beyond a limit, high fixed operational costs, and heavy dependence on
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Movate’s Gen AI CoE for Innovation
With Gen AI gaining significant enterprise attention, companies across industries seek to deploy the technology to boost customer service, employee engagement, and time-to-market. The tidal wave of adoption offers attractive avenues for providers to take their service offerings to the next level. The response to the lucrative market opportunities has been overwhelming, with many companies
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Movate Acquires TSD Global; increases its footprint in Philippines and expands its offering into South Africa
Plano, Texas: October 3, 2023 Movate, a digital technology and customer experience (CX) services provider, today announced the acquisition of TSD Global, a leading international provider of outsourced sales and customer experience services. As a leader and disruptor harnessing cutting-edge technologies like GenAI, this acquisition marks an evolutionary milestone for Movate, broadening its footprint and
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Movate Newsletter – September 2023
In Sep 2022, we rebranded from CSS Corp to Movate to signal our new ambition and transformation. As we look back at the past year, we are convinced that this was more than just a rebranding. This was a change in our way of life with an elevated vision, and speed and innovation being our
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ISG Provider Lens™ report recognizes Movate as a “Leader”
ISG Provider Lens™ Customer Experience research report published in September 2023 compared provider strengths, challenges, and competitive differentiators. CX remains a crucial priority for enterprises and ties closely with strategic goals. The report showed how enterprises are addressing the CX gap via managed services. ISG recognized Movate as a “Leader” in the 2023 Customer Experience
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Movate Athena: The Era of AI-Driven Generative Enterprise
Futuristic leaders will drive a new phase of value creation, shifting from digital operations to an AI-powered generative enterprise. Thanks to its modular design plus outcome-driven approach, Movate Athena leverages cutting-edge AI technologies to transform the client businesses and propel ROI. Gen-AI infused operations Empowering transformation through 3 pillars: Consulting, Technology, and Operations. Movate Athena
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The Ultimate Checklist When Choosing a Technology Partner
With the unexpected current challenging situation coming up, one might have hesitated about whether it was the right time to make some bold moves in your business. Organizations these days have been striving to accelerate service delivery and drive their digital transformation. There’s always a suitable time for ideas that can reshuffle and make your
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How Movate mastered talent retention in a turbulent job market
Discover the innovative strategies that fuel Movate’s thriving workforce amidst market turbulence. A peek into their gig economy impact, Hi-Tech innovation, and commitment to talent development & diversity. Highlights In today’s rapidly evolving business landscape, the management of human resources and employee well-being has taken center stage as a critical factor for the success and