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In today’s experience economy, traditional contact centers are focused on transforming themselves to elevate the customer & agent experiences and drive eciency. Many service leaders are using Salesforce Service cloud capabilities either to some extent or migrating to it. Higher ROI seems elusive for various reasons such as not utilizing their Service cloud capabilities to

Optimizing Your Salesforce Ecosystem Get the maximum ROI from your Salesforce investment In today’s experience economy, the needs of customer-centric organizations with Salesforce CRMs are changing rapidly with customers opting for a very customized platform. This introduces complexities in the organization, high maintenance, increase in technical debt with low features and less user adoption. Many

Accelerating Salesforce Transformation Movate is helping organizations transform how they interact, engage, retain and support their end customers, employees, and partners using Salesforce solutions and capabilities. Our capabilities enable organizations to attain speed, productivity, efficiency, and agility by transforming their Salesforce ecosystem through our home-grown platforms and value multipliers, including consulting, migration, integration, and transformation