Elevate Experiences, Streamline Operations & Unlock Growth
With Movate’s Intelligent Platforms!
Driving Innovation and Operational Excellence with Movate’s Intelligent Platforms
Movate’s suite of intelligent platforms is crafted to redefine how businesses connect with customers, optimize operations, and harness data for strategic growth. From delivering peer-driven support through gig talent to streamlining IT operations with advanced automation and unlocking insights through powerful analytics, Movate empowers organizations to stay competitive in today’s fast-evolving, AI-driven landscape.
These proprietary platforms seamlessly integrate gig talent, Artificial Intelligence, and traditional support for personalized customer interactions, while leveraging insights, automation, and human expertise to enhance agility, streamline operations, and drive smarter decision-making, enabling businesses to flourish in any environment
Movate Edison
Movate Edison redefines CX transformation with a blend of AI, cognitive RPA, and augmented reality, empowering seamless customer engagement and agent productivity. Designed for both B2B and B2C, it features tools like Smart IVR, Virtual Assistants, and persona-driven Smart Routing to enhance every interaction. Recognized with 60+ awards and 150 analyst accolades, Movate Edison’s flexible, pay-as-you-go model delivers high-impact solutions and maximized returns.
Movate Contelli
Movate Contelli is an intelligent automation platform for hybrid IT operations that combines AI, analytics, and automation to enhance business agility, operational excellence, resilience, and accelerate time-to-market. Its key features include rapid AI-driven context training, a modular delivery approach, continuous optimization, and access to a vast repository of pre-built automation units. The platform comprises modules for cloud management, cloud cost governance, and intelligent IT operations. By automating complex IT processes, Movate Contelli helps reduce operational costs and increases operational efficiency.
Movate Insights
Movate Insights is an interactive Business Intelligence platform that combines AI, data analytics, and automation to deliver actionable insights. It integrates smoothly with systems like CRM, ESM, and HRMS, offering automated data discovery, self-service analytics, and real-time predictions. With minimal IT support, users can generate reports, track trends, and make quick decisions, ultimately enhancing performance through reduced call volumes, improved satisfaction, and higher conversion rates.
Directly OnDemand
Movate’s Directly OnDemand is a gig-based support platform connecting freelance product experts with customers, adding a personal touch to service. Combining gig experts with support agents and AI-driven automation, it offers flexible, scalable support. Key features include omnichannel support, predictive routing, and a performance-based reputation system, helping reduce contact center volumes by up to 40% and enhancing customer satisfaction.