‘Leader’ in the Everest Group PEAK Matrix® Assessment 2024
Digital Workplace Services – Mid-market Enterprises
The digital workplace service providers market has witnessed a slowdown after a solid growth phase primarily due to the global macroeconomic headwinds. Challenging times have spurred enterprises to focus on maximizing the value of their previous phase of investments.
Unlike large enterprises (in terms of revenue and FTE) that have the capabilities to build complex and customized solutions, most service providers in the Small and Midsize (SMBs) category focus on cost efficiency, phased investments through shorter and agile engagements.
Considering the evolving workplace landscape from an Employee Experience (EX) perspective and the unique demand for Digital workplace (DW) tech modernization, DW Service Providers are leveling up their investments in various initiatives; they’re developing IP assets and differentiated offerings to support mid-market clients. The coming years are likely to see uptick in investments characterized by strategic mix of cost optimization and transformative programs with the infusion of GenAI, which is poised to play a significant role in workplace transformation.
This customized report focuses on how Movate helps SMBs transform their Digital Workplace technology ecosystems by building unique, contextualized IP offerings that give clients cost efficiencies, maintain client satisfaction through extensive partnerships with technology vendors; and how Movate engages in joint GTM initiatives that drive client business outcomes.