Account Manager – Hi-Tech

Job Category :

Hyderabad, India
Posted 2 months ago

Job title: Account Manager – Hi-Tech
Location: Hyderabad
Experience:  10- 20 years

Roles and Responsibilities:

  • Manage a portfolio of accounts in Hi-Tech selling all the service lines
  • Manage the portfolio revenue and margin goals for the given financial year
  • Drive KPIs, SLA’s and evangelize the adoption
  • Lead customer relationship representing all service lines as portfolio leader
  • Provide delivery oversight to fulfil contractual obligations as per the MSA and SOWs.
  • Develop account plans, sales growth strategy and execute the same
  • Interface with Marketing to support brand-building initiatives among potential customers
  • Provide market feedback to the executive management team and identify opportunities that enhance our business and revenue
  • Identify and implement comprehensive business development and sales strategies by leveraging Movate service offerings. Also position Movate’s expertise in identified areas, help create unique differentiators
  • Define customer strategy / priorities for the practice, based on a clear understanding of customer needs and pain points
  • Respond to RFPs working collaboratively with pre-sales and solutions teams
  • Collaborate with delivery teams to ensure timely fulfillment of open requirements
  • Provide inputs to solutions teams about market trends and competitive intelligence to sharpen solutions
  • Identify potential strategic partners, alliances, and relationships on an on-going basis to grow the business
  • Drive sales excellence and CSAT in collaboration with the delivery organization

Required and Desired skills:

  • 10-20 years of relevant experience in IT Industry
  • Should have experience of working with Clients in the Hi-Tech space and should have experience of Client Relationship Management/Account Management, Onshore and offshore delivery models
  • Going beyond existing stakeholders, mapping new LOB’s / Stakeholders, and positioning Movate services around Hi-Tech & Digital Engineer Services
  • Understanding of industry business trends and current challenges, and ability to carve potential opportunities based on internal capabilities and offerings
  • Proven experience of successful client relationship management and delivering account growth within Microsoft Account
  • Proven track record of being able to grow existing book of business be it upsell and cross sell services into other buying centers of the same organization
  • Ability to connect and work with business, procurement, and vendor management organizations across multiple functions.
  • Ability to work their way up the value chain through proactive proposals and thought leadership.
  • Assertive, yet consultative sales acumen.
  • A self-starter with a passion for Business Development.
  • Strong understanding of market trends and ability to create end-to-end, multifaceted, go-to market strategy for service line.
  • Experience in implementing best practices sales methodologies and techniques.
  • Develop and optimize a sales pipeline, manage pursuit strategies focused on senior executives to deliver new client wins.
  • Track record of meeting and/or over-achieving sales revenue targets by being able to match services offerings with customer needs

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Job Level8-10 years

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