Category: Newsroom
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Why should tech companies make sustainability a priority for their business?
People Matters | May 31, 2022 | Prioritizing Sustainability in Tech Technology companies have both a strong global reach and an impact on people, hence they have a great opportunity to lead the way by incorporating sustainability into their core philosophy to fulfill both their environmental duties as well as gain an advantage. Technology companies…
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Uniphore and CSS Corp Partner to Drive Conversational AI Innovation for Enhanced Customer Experience
Bangalore, INDIA – May 31, 2022 | Conversational AI Innovation CSS Corp, a global customer experience (CX) and technology provider, and Uniphore, a leader in Conversational Automation, have today announced a strategic partnership and agreement. This partnership will help businesses elevate their customer experiences proactively by analyzing customer conversations and ensuring they are truly heard and…
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Taking care of workplace bonding, in a post-pandemic world
ETHR World | May 31, 2022 | Post-Pandemic Workplace Bonds Moving from traditional methods, employee engagement and bonding at work are going new ways. In an exclusive interaction with ETHRWorld, HR leaders share how they are implementing new ways to create engagement and boost morale. Key Takeaways If employees don’t feel happy or appreciated enough,…
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Digital infrastructure helps to transform business transformation for efficiency in the digital era
Analytics Insight | May 16, 2022 | Digital Infrastructure Digital transformation is not new. We are constantly moving towards an increasingly digital world. But the pace of business transformation had been lagging. Until 2020 happened. When Dell surveyed more than 4,000 business leaders from 18 countries for its Digital Transformation Index 2020, it found that…
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Better talent strategies, better & diverse talent in tech industry
People Matters | May 11, 2022 | Enhancing Tech Industry Talent When you are on the sea, sometimes inclement weather can put wind in the sails and propel the boat at its top speed. In a somewhat similar perspective, the phase of the coronavirus pandemic has created a scenario that has led to fast-pacing the…
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CSS Corp Appoints ex-Mindtree leader Anish Philip as Chief People Officer to Support Continued Growth
Bangalore, INDIA —April 25, 2022 | Anish Philip Joins CSS Movate, a global customer experience and technology services provider, today announced the appointment of Anish Philip as Chief People Officer. Anish will lead multifaceted HR departments across geos, and the company’s senior management talent initiatives to provide strategic leadership to the company’s ‘people’ agenda. He will also serve as…
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CSS Corp Acquires San Francisco-based Directly’s OnDemand Business
Clients to benefit from the synergy of OnDemand’s GigCX model, along with CSS Corp’s full-time associates and CSS Edison® technology platform San Jose, US—March 17, 2022 CSS Corp, a global customer experience and technology services provider, today announced acquiring Directly’s OnDemand business unit, including its next-gen GigCX services platform. OnDemand offers fast and empathetic technical support…
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CSS Corp Wins Gold Stevie Award for Outsourcing Service Provider of the Year 2022
Bangalore, India – 08 March 2022 – CSS Corp, a global customer experience and technology services provider, today announced that it has won the Gold Stevie Award in the ‘Contact Center or Customer Service Outsourcing Provider of the Year 2022’ category at the 16th Annual Gold Stevie Award for Sales & Customer Service. This award recognizes CSS Corp as…
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Entering and staying resilient in an innovating industry: Women tech leaders on opportunities in AI, ML sector
People Matters | February 11, 2022 | Women Tech Leaders’ Opportunities Artificial intelligence (AI) and machine learning (ML) have seen immense growth in the last decade, and women tech leaders say the sector has a lot for women if they seize the opportunity. It is critical that girls receive the education they deserve and are…
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Top tech trends that business can’t look away from in 2022
PCQuest | January 10, 2022 | Top Tech Trends Welcome to 2022. No one knows what the future has in its store. But every new year brings new possibilities with it- a new ray of hope. In the December issue 2021, PCQuest put together a technology wishlist for 2022 encompassing the A to Z of…