Category: Newsroom
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CSS Corp Bolsters Costa Rican Operations With 300 More Staff
Nearshore Americas | September 15, 2022 | CSS Corp Expands Operations Outsourced CX vendor CSS Corp will add 300 more employees to its operations in Costa Rica, where it runs two delivery centers. The Dallas-based company hosted a job fair in the Costa Rican city of Heredia in the second week of September. All the new hires would report…
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NGO launches drive to sponsor lab tests for transgender people
The Times of India | September 11, 2022 | Transgender Health Initiative Launched CHENNAI: Every six months, Siddharth Bharati has to get blood and hormone tests, an abdomen scan, chest X-ray and done to monitor the effects of the hormones he is taking. The 28-year-old man of trans experience, who began taking hormone therapy seven…
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CSS Corp and Ivanti Join Hands to Help Organizations Accelerate IT Automation and make Everywhere Workplace Possible and Productive
August 25, 2022 | IT Automation Bangalore, INDIA – CSS Corp, a global customer experience (CX) and technology services provider, and Ivanti, the provider of the Ivanti Neurons automation platform that discovers, manages, secures, and services IT assets from cloud to edge, have announced a strategic partnership to help enterprises accelerate their IT automation and enable a…
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Disrupting the CX contact center experience with AI-powered smart routing
The Times of India | August 24, 2022 | CX Contact Center How many times have you called customer support and received a satisfactory resolution in less than a minute? Calling customer support can be a frustrating experience for most of us. True, things have evolved from those days when you were put on hold…
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The areas where HR tech can’t be much helpful
ETHR World | July 27, 2022 | Limitations of HR Tech HR tech is revolutionising the human resource management. But it’s not a panacea that will solve every problem. We ask HR professionals which functions have to remain human-centric. HR tech has emerged as a category in itself in the technology sector. New HR technologies,…
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CSS Corp and Conversica Join Hands to Drive Conversation Automation Innovation and Help Enterprises Unlock New Revenue Streams
Bangalore, INDIA – CSS Corp, a global customer experience (CX) and technology services provider, and Conversica, Inc., the leading provider of Conversation Automation solutions for enterprise revenue teams, have announced a strategic partnership to help enterprises elevate their customer experiences and generate new revenue streams. This partnership will drive AI innovation in the industry by leveraging…
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Dismissing the dismisser: A new trend might turn the tables in the world of work
ETHR World | July 14, 2022 | Dismissal Reversal Trend How the companies that went about downsizing during the pandemic can impact their current attrition rates massively. Several reports show how employees are looking to quit their jobs and sail into other ships. Can we call it a revenge resignation then? Maybe! Layoffs during the…
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Talent leaders must invest in future-proofing their workplaces: CSS Corp’s TA head
People Matter | June 29, 2022 | Future-Proofing Workplace Technology companies must invest in having a rock-solid talent hiring, upskilling, and retaining strategy in place in the hybrid era of work, says Thendral Rajendran, vice president and regional head – TA, CSS Corp. Learn why CSS Corp’s TA head emphasizes the importance of investing in…
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CSS Corp Appoints ex-Cognizant leader Ramaseshan K as Chief Financial Officer to Support Continued Growth
Bangalore, INDIA —June 20, 2022 | Ramaseshan K Joins CSS CSS Corp, a global customer experience (CX) and technology services provider, today announced the appointment of Ramaseshan K as Chief Financial Officer (CFO). Ramaseshan will lead the company’s financial and administrative areas with a team of experts responsible for finance, accounting, business intelligence, cash flow…
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World Environment Day 2022: Technology companies on prioritizing sustainability and driving transformative environmental change
CXOToday | June 04, 2022 | World Environment Day 2022 A recent study by NASSCOM and BCG highlights that increased efforts towards ESG initiatives will drive growth for technology organisations in India. The emphasis on sustainability not only has a positive impact on the planet but also presents a huge economic opportunity. That’s why recent…