Category: Newsroom

Media: EITK Building better customer relationships and crafting more engaging and personalized experiences by tapping the prowess of this disruptive technology. By: Sid Victor, Head of Support Services at Movate AI’s new inflection point, generative technology, has captured the world by storm and could be the next giant leap to unleash the innovation and productivity we need.…

Media: CXOToday In the past few years, we have witnessed businesses changing at a warp speed with customer expectations at an all-time high, plus a challenging economy. The advent of cloud computing has radically transformed the landscape of enterprise business systems and the way business engage with customers. In this environment, businesses should effectively use…

Media: NASSCOM “You never let a serious crisis go to waste.” – Winston Churchill I recall this quotation to draw parallels to our present economic situation.  The media is flush with countless news on the great resignation, the talent crunch, and quiet quitting. But all is not doom and gloom. This is the moment to seize, and…

Platform: NASSCOM Hybrid, collaborative, and automated work models are the new reality for global organizations. Employers must position themselves today to not just follow this paradigm shift, but to help lead the next wave of digital workplace transformation. According to a report by ISG Provider Lens™, employers are increasingly focused on employee retention, cultivating a…

Media: Times of India These are testing times for businesses. Today’s customers, employees and partners demand memorable experiences delivered seamlessly across channels and interaction points. With rapidly evolving customer expectations, it becomes critical to ensure the quality of the experience, and as a result the quality assurance function needs to evolve and transform to Quality…