Category: Enterprise product services
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Leading Telco Slashes Costs by 27% and Efficiently Manages Volume Peaks Through Movate’s Fluid Contact Center Model
Challenge: In the highly competitive telecom industry, customer service is pivotal in maintaining customer satisfaction and loyalty. As a market leader, the client recognizes the constant need to enhance customer service delivery, streamline processes, and optimize operational costs. Download the case study to know more.
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Transform enterprise support with predictive AI and personalized engagement
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Revenue growth services
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Enterprise product services
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TCO-linked pricing model increases efficiencies and productivity
The client is a global leader in mass storage, with numerous products serving consumers and enterprises. They are based in the US and have been operating for over 50 years. The company designs and sells data technology products, including storage devices, data center systems, embedded and removable flash storage, and cloud storage services. Synopsis Support
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Movate helps a fortune 500 company maintain business continuity during the pandemic
The client is a Fortune 500 global technology company offering communications, network services, security, cloud solutions, voice, and managed services. It has a global presence in North America, LATAM, Asia Pacific, and EMEA. The Client Challenge The client provides technical services to customers through a network of service providers. They found it challenging to ensure
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Driving vaccination uptake among people with diabetes using deep analytics
The client is a major global biopharmaceutical company with manufacturing facilities in 36 countries that provides healthcare solutions to over 170 countries globally. Client Challenge The client was deeply concerned with the decline in sales of flu vaccines and the lack of information among its target customers on the importance of getting vaccinated. They wanted
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Driving a culture of innovation and collaboration
The client is a large retail provider of CPG (consumer packaged goods) worldwide with over 420+ brands in 192 countries. More than 2.5 billion people use their products daily. The client’s large and massive portfolio often posed challenges in driving and coordinating marketing strategies at a global level. The size, scale, and reach of their
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Easily deployable for tangible business outcomes
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Technology-driven Enterprise Support And Services In 2020
According to recent research by IDC, the global information technology industry will reach $5.2 trillion in 2020. The market is expanding, and the technology is continually evolving. The good news is that while technology evolution is serving its purpose, it has created new challenges for technology vendors who provide support but have to deal with