Author: Movate Admin
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Movate wins nasscom Digital Skills Award 2023
Bengaluru, INDIA: December 06, 2023 | NASSCOM Digital Skills Award Movate (formerly CSS Corp), a leading digital technology and customer experience (CX) services provider, today announced that it has won the nasscom Digital Skills Award 2023. This was the first ever award series from nasscom in the arena of recognizing ‘digital skills’ in the technology
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Movate Newsletter – November 2023
As we glide into the holiday season, it’s a good time to reflect on what went well in 2023, what could have been better, and what lies in store. Discover the latest news, insights, and updates in the Movate Newsletter for November 2023. Stay informed with our monthly digest! GenAI looks well-positioned to continue to
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Revolutionizing IT: The Impact of GenAI on Traditional IT Operations and Infrastructure
In a world where technology is evolving at an unprecedented pace, the IT landscape is constantly in flux. Traditional IT operations and infrastructure are facing a transformation like never before. The advent of GenAI (Generative AI) has brought about a paradigm shift in the world of IT. It’s revolutionizing traditional IT operations and infrastructure, bringing
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Forrester mentions Movate in Application Modernization & Migration Services Landscape
The need for applications to become agile and efficient in this era of accelerated tech developments and heightened customer expectations is as pressing as ever. Application modernization takes center stage in today’s enterprise digital transformation. Discover how Forrester mentions Movate in its comprehensive analysis of the application modernization and migration services landscape. Application modernization and
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Site Reliability Engineering: A New Standard to Transform Cloud Operations
Much like how electric vehicles have transformed the automotive sector, Site Reliability Engineering (SRE) has similar potential to disrupt DevSecOps. Discover how Site Reliability Engineering sets a new standard, transforming cloud operations in the era of cloud operations transformation. The purpose of SRE is to drive strategic alignment between software development and IT operations teams.
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NPS Framework: Enhancing Customer’s Success, Growth & Loyalty
Keeping customers happy and satisfied is a pursuit that goes back as far as business itself. As business landscapes evolve, the challenges companies face to keep customers engaged and the tactics to keep customers happy and satisfied evolve too. Neglecting to notice signs that your customers aren’t getting what they want can cause formerly loyal
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Conquer The E-commerce Volume Surge this Holiday Season with Gig Support!
The holiday season is upon us. For e-commerce companies, it’s the most anticipated time of the year. From the excitement of Black Friday to the countdown to Christmas, it’s a whirlwind of sales and support requests. Customers want their orders tracked, inquiries answered, and issues resolved in real time. With the surge in support requests
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Can introverts succeed in a people-centric career like HR?
HR leaders are also synonymously referred to as people leaders. Most HR professionals often share that they are people persons and this attribute of theirs drove them into the HR domain. But is it necessary that one has to be a social butterfly to shine as an HR? What if a person isn’t that much
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The shift to a fluid model of the contact center
Contact centers have come of age, but the current reality is the inherent inflexibility with how they have evolved. By default, today’s contact center operations hinge on planning and forecasting based on limited set of variables within the leaders’ purview. Omnichannel experiences, agent empowerment, and meaningful customer interactions seem elusive. Discover the advantages and strategies
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Amplifying Customer Success, Growth, And Loyalty Through NPS Framework
Keeping customers happy and satisfied is a pursuit that goes back as far as business itself. As business landscapes evolve, the challenges companies face to keep customers engaged and the tactics to keep customers happy and satisfied evolve too. Neglecting to notice signs that your customers aren’t getting what they want can cause formerly loyal