Author: Movate Admin
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Phygital CX: An imperative for the store of the future
Physical in-store shopping and digital experiences drive the retail landscape’s transformation. The term “Phygital,” coined to describe the blending of physical and digital touchpoints, is no longer a fancy word but a business imperative for CX leaders. While some have jumped on this bandwagon, other retailers must embrace this reality as consumers increasingly expect personalized,
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Data Cloud: Move from data silos to a unified customer view for superior CX
In today’s data-driven world, businesses are drowning in information silos. Fragmented customer data hinders a holistic view, crippling organizations’ ability to personalize experiences, optimize marketing campaigns, and, ultimately, drive growth. Make smarter decisions driven by data as Salesforce Data Cloud revolutionizes how organizations manage, analyze, and utilize data to drive business success. What is Salesforce
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A container-first cloud modernization approach for enhanced scalability and efficiency
Enterprises are under pressure to revamp their IT systems and curtail operational costs. Traditional virtual machine-based architectures have limitations and pose a challenge to the digital IT ecosystems, especially in the context of microservices. While Virtual Machines (VMs) have been a significant part of IT infrastructure for years, their overhead costs and lack of agility
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The impact of GenAI-driven CRMs: Boosting sales via personalization
The infusion of Generative AI in CRM systems is emerging as a transformative trend, according to Gartner report, with over 80% of customers seeking to invest in CRMs are keen on complex AI/ML capabilities. As traditional or conventional approaches to sales take the back seat the demand for personalized customer engagement intensifies. With an increasing
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The new age of recruiting: Technology and human interaction at the forefront
A balanced approach in talent acquisition, combining advanced technology with human-centric strategies, is crucial for effectively securing and engaging top talent. Securing top talent in today’s job market requires more than just competitive pay; candidates these days seek meaningful connections with organisations whose values align with their own. For organisations to acquire the right skilled
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How a container-first cloud modernization approach benefits organisations?
IntroductionIn the race to stay ahead in today’s tech-driven world, organisations are constantly under pressure to revamp their IT systems while cutting operational costs. One pivotal challenge they encounter is the limitations posed by traditional virtual machine-based architectures, particularly in the context of microservices. While virtual machines have served as a cornerstone of IT infrastructure
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Driving Innovation Forward: Celebrating National Technology Day 2024
Explore the dynamic landscape of technological innovation as we commemorate National Technology Day 2024. From groundbreaking advancements to transformative solutions, join us in celebrating the power of technology to shape our future and drive progress across industries. Dr. Kiran Marri, Chief Scientist & Senior Vice President, Movate : National Technology Day is more than a celebration;
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National Technology Day 2024 – Innovation and Start-Ups
Commemorating the Pokhran Test in 1998, National Technology Day is celebrated every year. India being a technology hub visionaries promote young innovative minds. Technology drives the future of India. To mark its significance National Technology Day is celebrated every year. This year’s theme is around igniting young minds and promoting Start-Ups. Visionaries and business personalities
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Unveiling the power of digital twins
Welcome to the fascinating domain of digital twins, where the line between the physical and the virtual blurs, opening doors to unprecedented possibilities. Digital twins are transforming industries with innovation and insight. In the fast-evolving landscape of technology, digital twins have emerged as transformative agents across diverse industries. Their growing significance lies in their ability
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Movate Wins Gold Stevie for Customer Service Outsourcing Provider of the Year 2024
Movate won the Gold Stevie for Customer Service Outsourcing Provider of the Year 2024 at the 18th annual Stevie Awards for Sales & Customer Service, a recognition of excellence in customer service, contact centers, and sales across various industries. As a global customer experience and technology services provider, Movate was hailed for its significant contributions