Contact Center

Re-imagined

We orchestrate the best technology, people and process to deliver the finest CX outcomes

Movate is a Leader in the NelsonHall NEAT 2024 report on CX Services Transformation

Movate is a digital customer experience services company that helps contact centers and customer service organizations improve their game with innovation, next-gen solutions and engaging business models. Being a human-centered, technology and experiences company, we focus on building empathetic customer-centric solutions, that have made us the trusted partner of choice for the world’s top innovators across industries and large enterprises.

Transform into a digitally-enabled contact center of the future with us

Our solution offerings help you drive end-to-end CX

Revenue Generation

  • Pre-Sales and Lead Generation
  • Inbound and Outbound Sales
  • Sales Enablement

Consumer Technical Support

  • Onboarding and Account Management
  • L1, L2 and L3 Support
  • Premium Support

Customer Retention

  • Cross-sell and Upsell
  • Churn Prediction and Prevention
  • Personalized Recommendations

Customer Service & Satisfaction

  • Omnichannel Customer Care
  • Social Media Customer Support
  • Digital Messaging-Based Support

Gig-based Customer Support

  • Gig Peer Experts
  • L1, L2 and L3 Support
  • On-demand support from 60+ countries

Talk to us

Why you should partner with Movate

Agile Challengers: Your Alternative to Industry Giants

Brilliant at Global CX Ops: proprietary Movate EDGE framework to drive success from day one.

Culture Partners: Transparent Value Delivery

People Champions: Nurturing the Best .

Digital Leaders: Embrace the New with Confidence .

Awards and Analysts Recognitions

Consistently recognized for workplace excellence, CX, disruptive solutions, outcome-driven approach, and insights-driven innovation

CX Transformation

Leader in NelsonHall’s CX Services
Transformation – NEAT report 2024

Business Process Outsourcing

Mentioned in Forrester’s “The Business Process Outsourcing Services Landscape, Q1 2024”

Won Gold Stevie for the

“Customer Service Outsourcing Provider of the Year” at the 18th annual Stevie Awards for Sales & Customer Service 2024

Movate wins the Inc. Best in Business Awards 2023 in the AI & Data category

Won the Inc. Best in Business Awards in the “AI & Data category”

Recognized as the “Best Global Company Culture 2023” by Comparably

Why Movate

150+

Global Clients

75

International Awards

Full-time Employees

Longest Client Relationship

6000+

Gig Experts across 60 countries

21

Global Delivery Locations