- Media: CXOToday
- Spokesperson: Kiran Marri
Explore the dynamic landscape of technological innovation as we commemorate National Technology Day 2024. From groundbreaking advancements to transformative solutions, join us in celebrating the power of technology to shape our future and drive progress across industries.
Dr. Kiran Marri, Chief Scientist & Senior Vice President, Movate :
National Technology Day is more than a celebration; it’s a catalyst for innovation and utilizing technology for a smarter, sustainable future, while also nurturing India’s tech talent pool and enhancing its global leadership in technology. At Movate, we handle over 1 million queries across tech support sectors, enhancing the digital initiatives of global brands and impacting over a billion end-users. Through our commitment to co-innovate, co-create, and collaborate, we leverage data and technology to drive sustainability and deliver long-term value to our clients. One such example is the GenAI-based Self-Service Chatbot, Self-Service BI, which effectively eliminates the need for raising tickets or dashboard creation, thereby streamlining operations significantly. With our self-service capabilities, like ‘Smart Routing’ solutions alongside innovative approaches, we ensure seamless experiences for both businesses and end-users, driving efficiency and productivity.
We also actively contribute to building a robust tech talent pool in India through strategic partnerships with ICT, nasscom, and TASK. Recently, we established a robotics lab at Loyola College, Chennai, to nurture future talent in robotics and AI. Our sustainability efforts have yielded significant results, including a 4360 MT CO2 reduction, a 3494-megawatt-hour decrease in electricity consumption, and responsible e-waste management practices.